This form is used to initiate review under Align3D's Custom Fit Assurance (fit, shape, or functional concerns) or Warranty Coverage (materials or manufacturing defects).
Submission of this form starts the review process and does not guarantee approval, remake, warranty action, or return authorization. Each request is evaluated based on the approved order configuration, product guidelines, and the information provided.
This form is intended for clinical care teams and equipment providers (ATPs, clinicians, technicians and dealer support staff). Providing complete and accurate information - including photos and relevant order details - helps us review your request efficiently and determine appropriate next steps.
